Terms of service

Terms of Service

1. Overview These Terms of Service govern your use of The Pet Perch website and the purchase of products from our store. By placing an order, you agree to these terms.

2. Eligibility By using our site, you confirm that you are at least 18 years of age, or that you have the consent of a parent or guardian.

3. Products We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions and images are as accurate as possible, but we do not warrant that they are error-free. Colours may vary slightly due to screen settings.

4. Pricing & Payment All prices are listed in GBP (£) and are inclusive of VAT where applicable. We reserve the right to change prices at any time. Payment must be made in full at the time of purchase. We accept all major credit and debit cards, as well as other payment methods available at checkout.

5. Orders We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If your order is cancelled after payment, you will receive a full refund.

6. Shipping & Delivery Please refer to our [Shipping Policy] for full details on processing times, delivery estimates, and shipping costs.

7. Returns & Refunds Please refer to our [Return & Refund Policy] for full details on how to return an item and how refunds are processed.

8. Intellectual Property All content on this website — including text, images, logos, and graphics — is the property of The Pet Perch and may not be reproduced or used without our written permission.

9. Limitation of Liability To the fullest extent permitted by law, The Pet Perch shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Governing Law These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms We reserve the right to update these Terms of Service at any time. Changes will be posted on this page and take effect immediately upon publication.

12. Contact If you have any questions about these terms, please contact us at thepetperchinfo@gmail.com.