Terms of service

Terms of Service

OVERVIEW

This website is operated by The Pet Perch ("we", "us", or "our"). Throughout the site, the terms "we", "us", and "our" refer to The Pet Perch. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

SECTION 1 - ONLINE STORE TERMS

  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence.

  • You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).


     

  • A breach or violation of any of the Terms will result in an immediate termination of your Services.


     

SECTION 2 - GENERAL CONDITIONS


  • We reserve the right to refuse service to anyone for any reason at any time.


     

  • You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.


     

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.


     

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

  • We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary sources of information.

  • This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

  • Prices for our products are subject to change without notice.

  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.


     

  • We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.


     

SECTION 5 - PRODUCTS AND SERVICES

  • Certain products (such as The Perch MistBrush™ and The Perch Care Wipes™) may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.


     

  • We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.


     

  • We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

  • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

  • In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 7 - SHIPPING & DELIVERY DISCLAIMER

  • Delivery times (such as our standard 48H UK dispatch window) are estimates based on standard courier handling times. The Pet Perch is not liable for minor postal delays caused by customs processing, local courier strikes, or severe weather conditions.

  • Title and risk of loss for all products pass to you upon our delivery of the parcel to the shipping carrier.

SECTION 8 - THIRD-PARTY LINKS & TOOLS

  • Certain content, products, and services available via our Service may include materials from third parties.

  • Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 10 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 11 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at thepetperchinfo@gmail.com.